Effective Date: 08.01.2023
Thank you for shopping with us! We are committed to providing you with a seamless and reliable shopping experience. This Shipping Policy outlines the details of our shipping procedures, delivery times, and related information. By placing an order with us, you agree to the terms and conditions outlined in this policy.
Shipping Methods
We offer a variety of shipping methods to cater to your needs, including Standard Shipping, Expedited Shipping, and Priority Shipping. The availability of these methods may vary based on your location and the items in your order.
Processing Time
Orders are usually processed within 1 business day from the time of purchase. Please note that processing times may be longer during peak shopping seasons or due to unforeseen circumstances.
Estimated Delivery Time
The estimated delivery time depends on the shipping method you choose and your delivery address. Estimated delivery times are provided at checkout and are based on business days (Monday through Friday, excluding holidays). These estimates are not guarantees, and actual delivery times may vary.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's progress. You can also track your order's status by logging into your account and accessing the "Orders" section.
Shipping Charges
Shipping charges are calculated based on factors such as the shipping method, the weight and dimensions of the items in your order, and your delivery address. You will be able to review shipping charges before finalizing your purchase at checkout.
Shipping Restrictions
Certain items may have shipping restrictions due to legal, regulatory, or safety reasons. These restrictions may include limitations on the types of items that can be shipped to certain locations. Please review the product page and shipping information carefully before making a purchase.
Address Accuracy
It is important to provide accurate and complete shipping address information. We are not responsible for delays or delivery issues caused by inaccurate or incomplete address details. Please review your shipping information before finalizing your order.
Delivery Attempts
Our shipping partners will make multiple attempts to deliver your package. If delivery is unsuccessful after multiple attempts, your package may be held at a local pickup point for a limited time before being returned to us. You will receive notifications regarding delivery attempts and instructions on how to proceed.
International Shipping
Mats For That offers international shipping to many countries. Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Delivery times for international orders may vary.
Returns
90 Day - Don't Like Your Mats? We'll Buy Them Back Guarantee
All Mats For That brand all weather floor mats are covered by our 90 day trial period. This means you can use the mats for 90 days from the date of delivery to decide if you like them. If during this time period you decide they do not meet your expectations, you can return the mats to us and we will buy them back via a refund of the purchase price, less taxes and other fees.
To qualify for this offer the customer must pay for return shipping to send the mats back to our warehouse. If you have any questions about this offer, please contact us at info@matsforthat.com
For all other return requests please reach out to our team.
Customer Support
If you have any questions or concerns regarding your order's shipping status, delivery, or any other related matters, our customer support team is here to assist you. Please send us an email at info@matsforthat.com
Please note that this Shipping Policy is subject to change without notice. We recommend reviewing this policy before making a purchase to ensure that you have the most up-to-date information regarding our shipping procedures.
Last updated: 12.15.2023